Customer experience management startup Quadient has launched an update to its Software-as-a-Service (SaaS) product Quadient Impress that makes it easier for small- to medium-sized businesses (SMBs) to fully embrace digital processes, according to a Tuesday (Oct. 5) press release.
Quadient Impress offers a multi-channel document delivery and automation tool for SMBs that now includes delivery channel preference management capabilities, the release stated. Quadient offers a suite of cloud-based intelligent communication automation solutions. The company integrates communications management (CCM), document automation, accounts receivable (AR), accounts payable (AP) and customer journey mapping (CJM).
See also: Quadient Debuts Business Intelligence for AR Automation
Quadient Chief Solution Officer of Intelligent Communication Automation Chris Hartigan said in the release that the new upgrade gives SMBs a head start in delivering digital documents to customers.
“We see the growing need and advantages of digitalization regarding both the cost savings and modernization of a company’s image,” he said in the release. “This enhancement to Quadient Impress emphasizes our focus on helping companies manage communications in a business landscape that is experiencing an increasing adoption of a hybrid workforce.”
He added that the delivery preference management system “enhances the customer experience.”
In March, Quadient agreed to buy AP automation technology company Beanworks.
Read more: Quadient Purchases AP Tech Firm Beanworks
“The acquisition of Beanworks completes Quadient’s software vision communicated in early 2019 to create a true end-to-end cloud-based global business communications platform,” Quadient CEO Geoffrey Godet said at the time.
Vancouver, Canada-based Beanworks was established in 2012. The FinTech firm helps with the AP workflows of almost 800 clients and has a subscription revenue model.
“By combining our expertise with Quadient’s global reach, R&D firepower and investments in artificial intelligence (AI) technology, we will continue to live out our mission to support accounting teams everywhere,” Beanworks CEO Catherine Dahl said at the time.
Buyer expertise administration startup Quadient has launched an replace to its Software program-as-a-Service (SaaS) product Quadient Impress that makes it simpler for small- to medium-sized companies (SMBs) to totally embrace digital processes, in response to a Tuesday (Oct. 5) press launch.
Quadient Impress presents a multi-channel doc supply and automation software for SMBs that now contains supply channel desire administration capabilities, the discharge said. Quadient presents a set of cloud-based clever communication automation options. The corporate integrates communications administration (CCM), doc automation, accounts receivable (AR), accounts payable (AP) and buyer journey mapping (CJM).
See additionally: Quadient Debuts Enterprise Intelligence for AR Automation
Quadient Chief Resolution Officer of Clever Communication Automation Chris Hartigan mentioned within the launch that the brand new improve provides SMBs a head begin in delivering digital paperwork to prospects.
“We see the rising want and benefits of digitalization relating to each the price financial savings and modernization of an organization’s picture,” he mentioned within the launch. “This enhancement to Quadient Impress emphasizes our give attention to serving to firms handle communications in a enterprise panorama that’s experiencing an growing adoption of a hybrid workforce.”
He added that the supply desire administration system “enhances the client expertise.”
In March, Quadient agreed to purchase AP automation know-how firm Beanworks.
Learn extra: Quadient Purchases AP Tech Agency Beanworks
“The acquisition of Beanworks completes Quadient’s software program imaginative and prescient communicated in early 2019 to create a real end-to-end cloud-based world enterprise communications platform,” Quadient CEO Geoffrey Godet mentioned on the time.
Vancouver, Canada-based Beanworks was established in 2012. The FinTech agency helps with the AP workflows of just about 800 purchasers and has a subscription income mannequin.
“By combining our experience with Quadient’s world attain, R&D firepower and investments in synthetic intelligence (AI) know-how, we’ll proceed to reside out our mission to assist accounting groups all over the place,” Beanworks CEO Catherine Dahl mentioned on the time.